Hospitality Management Series: The Quest for Remarkable Service

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book Hospitality Management Series: The Quest for Remarkable Service by Ed Rehkopf, Ed Rehkopf
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Author: Ed Rehkopf ISBN: 9781476264370
Publisher: Ed Rehkopf Publication: May 13, 2012
Imprint: Smashwords Edition Language: English
Author: Ed Rehkopf
ISBN: 9781476264370
Publisher: Ed Rehkopf
Publication: May 13, 2012
Imprint: Smashwords Edition
Language: English
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.

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A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.

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