Ed Rehkopf: 9 books

A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.

One man's humorous contemplation of the joys of puttering.

A fortuitous discovery in the library solves a longstanding small town mystery.

A hobo determines to leave the life on the night train heading south.

45 easy-to-read articles describing and explaining Service-Based Leadership - a powerful style of leadership that will transform any hospitality or service operation.

A new and unusual gardener brings more than a summer's cornucopia to the Richter estate.

An unexpected loss devastates a late 19th Century family.

Loss and realization on a mother and daughter's trip to the cemetery.

One man's humorous efforts to learn patience at stoplights.