How to Tell Anyone Anything

Breakthrough Techniques for Handling Difficult Conversations at Work

Business & Finance, Business Reference, Business Communication, Management & Leadership, Nonfiction, Health & Well Being, Self Help, Self Improvement
Cover of the book How to Tell Anyone Anything by Richard Gallagher, AMACOM
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Author: Richard Gallagher ISBN: 9780814410165
Publisher: AMACOM Publication: June 15, 2009
Imprint: AMACOM Language: English
Author: Richard Gallagher
ISBN: 9780814410165
Publisher: AMACOM
Publication: June 15, 2009
Imprint: AMACOM
Language: English

Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what’s wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and--just as important--be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what’s wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and--just as important--be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.

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