Amacom: 564 books

Cover of How You Play the Game
by Thomas Nelson
Language: English
Release Date: April 15, 1999

This is a story of passion and commitment and faith—qualities that drove one working-class kid to not only build a sports empire, but also to change the way the entire sports industry has done business. In How You Play the Game, Jerry Colangelo, in his own words, tells how he emerged from the tough...
Cover of American Entrepreneur

American Entrepreneur

A History of Business in the United States

by Larry Schweikart, Lynne Doti
Language: English
Release Date: September 23, 2009

Ever since the first colonists landed in the New World, Americans have forged ahead in their quest to make good on promises of capitalism and independence. American Entrepreneur vividly illustrates the history of business in the United States from the point of view of the enterprising men and women...
Cover of Designing Dynamic Organizations

Designing Dynamic Organizations

A Hands-on Guide for Leaders at All Levels

by Jay Galbraith, Diane Downey, Amy Kates
Language: English
Release Date: December 17, 2001

Which business structures are best suited to the unpredictable 21st century? How can a company, division, or department reconfigure itself with minimum disruption and maximum impact? Every executive grapples with problems of restructuring--and most need hands-on guidance to solve them. This eye-opening...
Cover of Soldier of Finance

Soldier of Finance

Take Charge of Your Money and Invest in Your Future

by Jeff Rose
Language: English
Release Date: September 3, 2013

When has whining about the supposedly unavoidable circumstances that led to your great debt ever paid down your principle? Has complaining about how taxes and Social Security have kept you from building up any kind of decent savings account ever increased your quarterly statements? Then stop your...
Cover of Get Scrappy

Get Scrappy

Smarter Digital Marketing for Businesses Big and Small

by Nick Westergaard
Language: English
Release Date: May 2, 2016

It’s an exciting time to be in marketing, with an array of equalizing platforms from the Internet to social media to content marketing, that have reset the playing field for businesses large and small. Yet, it's also a challenging time, with much work to do and an ever-changing array of platforms,...
Cover of Accounting for the Numberphobic

Accounting for the Numberphobic

A Survival Guide for Small Business Owners

by Dawn Fotopulos
Language: English
Release Date: September 3, 2014

“I don’t have time to look at the numbers.” “That’s what the accountant is for.” “I can see what the balance is--that’s all I need to know.” Why do so many business owners dread looking at the numbers? Financial statements, ledgers, profit and loss reports--many avoid these and treat...
Cover of Leading the Unleadable

Leading the Unleadable

How to Manage Mavericks, Cynics, Divas, and Other Difficult People

by Alan Willett
Language: English
Release Date: November 29, 2016

Difficult employees are by far the worst part of a manager’s job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal...
Cover of Ask More

Ask More

The Power of Questions to Open Doors, Uncover Solutions, and Spark Change

by Frank Sesno
Language: English
Release Date: January 11, 2017

What hidden skill links successful people in all walks of life--across cultures, industries, generations . . . all of time? The answer is surprisingly simple: they know how to ask the right questions at the right time. Questions help us break down barriers, discover secrets, solve puzzles, and imagine...
Cover of Just Listen

Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston
Language: English
Release Date: March 4, 2015

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated...
Cover of 2600 Phrases for Effective Performance Reviews

2600 Phrases for Effective Performance Reviews

Ready-to-Use Words and Phrases That Really Get Results

by Paul Falcone
Language: English
Release Date: June 10, 2005

Whether you're an HRprofessional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little...
Cover of The Etiquette Edge

The Etiquette Edge

The Unspoken Rules for Business Success

by Beverly Langford
Language: English
Release Date: August 23, 2016

Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won’t get far. And in today’s culture where rudeness is unfortunately becoming more and more routine, a strong competitive...
Cover of Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

by Renee Evenson
Language: English
Release Date: October 15, 2013

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead,...
Cover of The Customer Service Survival Kit

The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

by Richard Gallagher
Language: English
Release Date: March 20, 2013

By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. The Customer Service Survival...
Cover of The Future is Smart

The Future is Smart

How Your Company Can Capitalize on the Internet of Things--and Win in a Connected Economy

by W. David Stephenson
Language: English
Release Date: August 7, 2018

Are you ready for the IoT revolution? The Internet of Things (IoT) will soon be everywhere—embedded in interconnected devices we’ll use every day. Already, cars, appliances, and wearables transmit realtime data to improve performance . . . and new IoT products can even save your life. Consumer...
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