Be the Spark

Five Platinum Service Principles for Creating Customers for Life

Business & Finance, Marketing & Sales, Customer Service
Cover of the book Be the Spark by Simon T. Bailey, Simon T. Bailey International, Inc.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Simon T. Bailey ISBN: 9781732599413
Publisher: Simon T. Bailey International, Inc. Publication: December 17, 2018
Imprint: Simon T. Bailey International, Inc. Language: English
Author: Simon T. Bailey
ISBN: 9781732599413
Publisher: Simon T. Bailey International, Inc.
Publication: December 17, 2018
Imprint: Simon T. Bailey International, Inc.
Language: English

In today's competitive business world, there's no place for lackluster performance, half-brilliant contributions, or low-burning customer service. When you find your SPARK you shine brilliantly against a backdrop of automation, algorithms, and autonomous cars. You realize you weren't just hired to do a job; your purpose is to surpass all expectations and create memorable moments that surprise and delight your customers. Your SPARK is what distinguishes you from the pack through exceptional PLATINUM service that keeps customers coming back-every time.

You have the opportunity to Be the Spark for your company, customers, and employees, and this book will teach you how. Author Simon T. Bailey shares five proven methods to equip you with a simple framework that will help you infuse your culture with a mindset that captures the hearts and minds of employees so they will, in turn, capture the hearts and minds of customers. Through evidence-based research, stories and examples, Be the SPARK will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.

Best of all, this book will help you find and ignite your inner SPARK. It's time to light the fire in your belly, to kindle your passion, and Be the Sparkthat creates the change you want to see in yourself, your company, and the world.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

In today's competitive business world, there's no place for lackluster performance, half-brilliant contributions, or low-burning customer service. When you find your SPARK you shine brilliantly against a backdrop of automation, algorithms, and autonomous cars. You realize you weren't just hired to do a job; your purpose is to surpass all expectations and create memorable moments that surprise and delight your customers. Your SPARK is what distinguishes you from the pack through exceptional PLATINUM service that keeps customers coming back-every time.

You have the opportunity to Be the Spark for your company, customers, and employees, and this book will teach you how. Author Simon T. Bailey shares five proven methods to equip you with a simple framework that will help you infuse your culture with a mindset that captures the hearts and minds of employees so they will, in turn, capture the hearts and minds of customers. Through evidence-based research, stories and examples, Be the SPARK will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.

Best of all, this book will help you find and ignite your inner SPARK. It's time to light the fire in your belly, to kindle your passion, and Be the Sparkthat creates the change you want to see in yourself, your company, and the world.

More books from Customer Service

Cover of the book Beyond Your Logo by Simon T. Bailey
Cover of the book The Satisfaction of Change by Simon T. Bailey
Cover of the book Guide du Community Manager : Réussir sa communication digitale by Simon T. Bailey
Cover of the book 12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A Competitive Advantage by Simon T. Bailey
Cover of the book Lean Sales and Marketing by Simon T. Bailey
Cover of the book Profiles in Excellence by Simon T. Bailey
Cover of the book Brilliant Customer Service by Simon T. Bailey
Cover of the book La estrategia CRM by Simon T. Bailey
Cover of the book Customer-Centric Knowledge Management by Simon T. Bailey
Cover of the book Creating Customer Loyalty by Simon T. Bailey
Cover of the book CRM in Real Time: Empowering Customer Relationships by Simon T. Bailey
Cover of the book The Customer Service Survival Kit by Simon T. Bailey
Cover of the book Wired and Dangerous by Simon T. Bailey
Cover of the book Come Trasformare I Reclami A Tuo Vantaggio by Simon T. Bailey
Cover of the book 100 Short Stories From My Customers by Simon T. Bailey
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy