Brilliant Customer Service

Business & Finance, Marketing & Sales, Customer Service, Management & Leadership, Management
Cover of the book Brilliant Customer Service by Debra Stevens, Pearson Education Limited
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Author: Debra Stevens ISBN: 9780273759959
Publisher: Pearson Education Limited Publication: July 10, 2012
Imprint: Prentice Hall Language: English
Author: Debra Stevens
ISBN: 9780273759959
Publisher: Pearson Education Limited
Publication: July 10, 2012
Imprint: Prentice Hall
Language: English

Keep them coming back for more

 

Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy.

BRILLIANT OUTCOMES

·        Identify your customers real needs and how best to meet them

·        Build trust and long term loyalty with your customers to stay ahead of the competition

·        Make sure you are remembered and recommended

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Keep them coming back for more

 

Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy.

BRILLIANT OUTCOMES

·        Identify your customers real needs and how best to meet them

·        Build trust and long term loyalty with your customers to stay ahead of the competition

·        Make sure you are remembered and recommended

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