Guide to Front Office Operation

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book Guide to Front Office Operation by Alex Buenafe, Alex Buenafe
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Author: Alex Buenafe ISBN: 9781310108969
Publisher: Alex Buenafe Publication: June 18, 2015
Imprint: Smashwords Edition Language: English
Author: Alex Buenafe
ISBN: 9781310108969
Publisher: Alex Buenafe
Publication: June 18, 2015
Imprint: Smashwords Edition
Language: English

Guide to Front Office Operation is a primer on the lodging and hotel business. The manual gives the user an overview of the front office or reception in a lodging operation with a look into the world of hotels. It explains the guest cycle and how it affects the hotel operation at every stage of the cycle. The guide includes outlines of basic and standard procedures as practised in hotels worldwide.

The manual is ideal for managers and owners especially for smaller hotels without management and training support from a corporate office. The guide serves as a useful resource for new employees and students in the hotel industry to complement their training or education.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Guide to Front Office Operation is a primer on the lodging and hotel business. The manual gives the user an overview of the front office or reception in a lodging operation with a look into the world of hotels. It explains the guest cycle and how it affects the hotel operation at every stage of the cycle. The guide includes outlines of basic and standard procedures as practised in hotels worldwide.

The manual is ideal for managers and owners especially for smaller hotels without management and training support from a corporate office. The guide serves as a useful resource for new employees and students in the hotel industry to complement their training or education.

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