Alex Buenafe: 4 books

Training within the hospitality industry is no different from training within any industry. While hospitality jobs require multiple skills and competencies employees need to have to be successful at work, the principles of skills training remain the same. Training is all about the employee's...

Guide to Hotel Housekeeping is a manual for housekeeping attendants in the lodging industry. The guides provides an overview of a lodging operation, the housekeeping department and responsibilities of room attendants. The procedures for various cleaning tasks follow North American practice and standards...

The food service industry is a huge industry worldwide. Operations range from noodle shops, pizzerias and fast food to bistros and fine dining. They can be themed, ethnic or focused on specific markets or customers. Trends and consumer preferences influence the style of restaurants and other food...

Guide to Front Office Operation is a primer on the lodging and hotel business. The manual gives the user an overview of the front office or reception in a lodging operation with a look into the world of hotels. It explains the guest cycle and how it affects the hotel operation at every stage of the...