Written for business owners and managers, it is a how to guide to achieving exceptional sales and service. Organized around the fundamental drivers of growth- sales and service - those areas of excellence leaders need to master to survive and thrive. Presents ideas, tips and techniques in "action drivers" designed for immediate action.
Written for business owners and managers, it is a how to guide to achieving exceptional sales and service. Organized around the fundamental drivers of growth- sales and service - those areas of excellence leaders need to master to survive and thrive. Presents ideas, tips and techniques in "action drivers" designed for immediate action.