Service Design
From Insight to Inspiration
Business & Finance, Economics, Development & Growth, Industries & Professions, Industries, Nonfiction, Computers
| Author: | Andy Polaine, Lavrans Løvlie, Ben Reason | ISBN: | 9781933820613 |
| Publisher: | Rosenfeld Media | Publication: | March 13, 2013 |
| Imprint: | Rosenfeld Media | Language: | English |
| Author: | Andy Polaine, Lavrans Løvlie, Ben Reason |
| ISBN: | 9781933820613 |
| Publisher: | Rosenfeld Media |
| Publication: | March 13, 2013 |
| Imprint: | Rosenfeld Media |
| Language: | English |
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
