Consumer Satisfaction in Medical Practice

Nonfiction, Health & Well Being, Medical, Business & Finance
Cover of the book Consumer Satisfaction in Medical Practice by William Winston, Paul A Sommers, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: William Winston, Paul A Sommers ISBN: 9781134753642
Publisher: Taylor and Francis Publication: August 21, 2013
Imprint: Routledge Language: English
Author: William Winston, Paul A Sommers
ISBN: 9781134753642
Publisher: Taylor and Francis
Publication: August 21, 2013
Imprint: Routledge
Language: English

Consumer Satisfaction in Medical Practice will equip physicians and other decision makers in health care with the necessary tools to meet the growing demand for customers’satisfaction in medical practices. Addressing the deliverance of accurate and affective medical services, this intelligent guide provides you with proven techniques in order to provide competitive prices, convenience, accessibility, and quality outcomes to customers. Consumer Satisfaction in Medical Practice turns the delivery of health care toward the patient. Each recommendation will enable you to provide long-term and cost-effective benefits for customers and your company.

Exposing common myths about medical practice, this knowledgeable book offers you a patient’s perspective on the services they need and request to help you offer your customers the appropriate services. From Consumer Satisfaction in Medical Practice, you will be able to give customers the medical services they want with the help of proven methods and suggestions which include:

  • remembering that office budgets, profits for practitioners, and financial strengths of progressive hospitals and physician service organizations exist to help offer better health services to customers

  • creating a consumers’bill of rights that ensures patients that they are receiving the best possible care for their money, that every patient has a right to their own medical information, and that every patient has a right to express grievances

  • sending out newsletters and announcements of staff changes and changes to office hours to improve physician services to patients

  • incorporating consumer satisfaction in employee and physician performance evaluations and setting standards for consumer satisfaction

  • measuring physician staff and employee satisfaction along with that of the patient and payer to improve provider conditions and consumer satisfaction

  • increasing physician satisfaction by recognition through awards and an incentive system

    Featuring several charts, tables, and suggestion boxes, this guide contains effective steps that you can institute in order to offer excellent care to your customers. Consumer Satisfaction in Medical Practice allows you to expand and improve customer satisfaction for the benefit of your customers and your business.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Consumer Satisfaction in Medical Practice will equip physicians and other decision makers in health care with the necessary tools to meet the growing demand for customers’satisfaction in medical practices. Addressing the deliverance of accurate and affective medical services, this intelligent guide provides you with proven techniques in order to provide competitive prices, convenience, accessibility, and quality outcomes to customers. Consumer Satisfaction in Medical Practice turns the delivery of health care toward the patient. Each recommendation will enable you to provide long-term and cost-effective benefits for customers and your company.

Exposing common myths about medical practice, this knowledgeable book offers you a patient’s perspective on the services they need and request to help you offer your customers the appropriate services. From Consumer Satisfaction in Medical Practice, you will be able to give customers the medical services they want with the help of proven methods and suggestions which include:

More books from Taylor and Francis

Cover of the book What Do Mothers Want? by William Winston, Paul A Sommers
Cover of the book Exploring Alterity in a Globalized World by William Winston, Paul A Sommers
Cover of the book Narrative Responses to the Trauma of the French Revolution by William Winston, Paul A Sommers
Cover of the book Victimology (Routledge Revivals) by William Winston, Paul A Sommers
Cover of the book Events Marketing Management by William Winston, Paul A Sommers
Cover of the book Managers by William Winston, Paul A Sommers
Cover of the book The Principalship from A to Z by William Winston, Paul A Sommers
Cover of the book The Global Casino by William Winston, Paul A Sommers
Cover of the book The Philosophy of Japanese Wartime Resistance by William Winston, Paul A Sommers
Cover of the book House of Games by William Winston, Paul A Sommers
Cover of the book The Ashgate Research Companion to Biosocial Theories of Crime by William Winston, Paul A Sommers
Cover of the book Opening the Books of Moses by William Winston, Paul A Sommers
Cover of the book Psychotherapeutic Metaphors: A Guide To Theory And Practice by William Winston, Paul A Sommers
Cover of the book The Major International Treaties of the Twentieth Century by William Winston, Paul A Sommers
Cover of the book Yes We Can? by William Winston, Paul A Sommers
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy