V Kumar: 32 books

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A brand new collection of powerful insights into building outstanding customer relationships… 4 pioneering books, now in a convenient e-format, at a great price!   4 remarkable eBooks help you develop rock-solid, high-value long-term customer relationships: levels of loyalty you thought...

Introduces the basic concepts of FEM in an easy-to-use format so that students and professionals can use the method efficiently and interpret results properly Finite element method (FEM) is a powerful tool for solving engineering problems both in solid structural mechanics and fluid mechanics....

Srinivasa Ramanujan was a mathematician brilliant beyond comparison who inspired many great mathematicians. There is extensive literature available on the work of Ramanujan. But what is missing in the literature is an analysis that would place his mathematics in context and interpret it in terms of...

This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy, concepts and tools and provides all the necessary steps in managing profitable customer relationships....

The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable Customer Engagement is an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework....

Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for...

The Practitioner’s Guide to Implementing SOA with Java EE Technologies   This book brings together all the practical insight you need to successfully architect enterprise solutions and implement them using SOA and Java EE technologies. Writing for senior IT developers, strategists,...

A police sharpshooter with Asperger’s syndrome is tasked with cleaning up the streets of Mumbai in this “gripping thriller” (Booklist). In recent decades, ostensibly to combat the rising tide of criminality in Mumbai’s underworld, the Indian Police Service has carried out many hundreds...

Cryptology is a youthful science. In spite of the fact that it has been utilized for a huge number of years to shroud mystery messages, orderly investigation of cryptology as a science (and maybe a craftsmanship) just began around one hundred years back. The principal known proof of the utilization...

The book contributes to understanding the pattern of strain release and the level of seismic hazard imposed by large-great earthquakes in the frontal fold-thrust belts of Kumaun and Garhwal regions of Uttarakhand. The motivation for active fault studies and their characterization have been emphasized....

This book analyzes the issues associated with climate change in the Himalayas. The purpose of choosing the Himalayas as a focus is because it is a particularly fragile mountain system, highly sensitive to climate change impacts, and it contains one of the largest human populations affected by climate...

Corporate Social Responsibility and Sustainable Development in Emerging Economies is an anthology of seven case studies plus two theoretical chapters in a comparative context. It analyzes issues related to the rise of multinational corporations, their immense economic and political influence in a...

Negotiation is an important managerial skill. The ability to negotiate across cultures becomes even more challenging due to differences in institutional practices. This book explores how the institutional environment in India and China shapes their negotiating behaviour.