The Mad Clientist's ABCs of Client Service

Business & Finance, Marketing & Sales, Customer Service, Economics, Development & Growth
Cover of the book The Mad Clientist's ABCs of Client Service by Michael B. Rynowecer, The BTI Press
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Author: Michael B. Rynowecer ISBN: 9780996413411
Publisher: The BTI Press Publication: July 1, 2015
Imprint: The BTI Press Language: English
Author: Michael B. Rynowecer
ISBN: 9780996413411
Publisher: The BTI Press
Publication: July 1, 2015
Imprint: The BTI Press
Language: English

The Mad Clientist distilled 14,000 in-depth interviews with top executives into 26 pithy, pointed actions for you to start using today. Spend just 26 minutes with The Mad Clientist and his ABCs of Client Service and improve your client service immediately. An unconventional look at a serious topic, The Mad Clientist, a.k.a. Michael B. Rynowecer, shows you how to deliver superior client service-from the client perspective. Based on more than 25 years of experience analyzing client relationships with the best-run professional services firms in the world, The Mad Clientist's ABCs of Client Service opens your eyes to a whole new way of providing superior client service to each and every one of your clients.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The Mad Clientist distilled 14,000 in-depth interviews with top executives into 26 pithy, pointed actions for you to start using today. Spend just 26 minutes with The Mad Clientist and his ABCs of Client Service and improve your client service immediately. An unconventional look at a serious topic, The Mad Clientist, a.k.a. Michael B. Rynowecer, shows you how to deliver superior client service-from the client perspective. Based on more than 25 years of experience analyzing client relationships with the best-run professional services firms in the world, The Mad Clientist's ABCs of Client Service opens your eyes to a whole new way of providing superior client service to each and every one of your clients.

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