SAP Service Management: Warranty Claims

This book is both a how to manual and a reference guide for configuring SAP Warranty Claims. It provides you with a quick start guide to implementing claims and recalls. Then walks you through to see how the process will look for the user, and finally all the individual pieces of configuration that make up the process. This book allows you to successfully configure SAP Warranty Claims.

When I looked for help to understand warranty claims within SAP. I quickly realized there was a gap in the material. There was very little material that talked about warranty claims or how to configure them. I could find bits and pieces, but nothing to give me the full picture. So I decided to pull it all together into one place.
This book is both how to manual and a reference guide. The idea is that the initial sections of the book will provide you with a quick start guide to implementing warranty claims in SAP. Then I provide a walk through to see how the process will look for the user, and finally all the individual pieces of configuration that make up the process. It includes in all of the following areas:
* Explanation of Warranty Claims and how it works
* Example walk-through of the common processes
* Setting up the Claim
* Configuring the required master data
* Advanced rule creation (VSR)
* Reporting
This is THE comprehensive guide to SAP Warranty Claims configuration. If I missed anything you need to know, let me know and I'll add it to the book.