Mike Piehl: 6 books

When I looked for help to configure service contracts. I quickly realized there was a gap in the material. There was very little material that talked about Service contracts. I could find bits and pieces about billing plans, revenue recognition or contracts, but nothing to give me the full picture....

This book is both a how to manual and a reference guide for configuring SAP Warranty Claims. It provides you with a quick start guide to implementing claims and recalls. Then walks you through to see how the process will look for the user, and finally all the individual pieces of configuration that...

This is the follow up to my first book on the successful implementation of SAP Service Management. This guide picks up where my first book left off. It begins to cover even more of the Service Management Configuration. It also includes several new scenarios including: * Third Party Repairs (without...

Now, you might be wondering why someone would write yet another book on SAP. Well, when I looked at the market, and read through the Plant Maintenance book, I realized there was a gap in the material. There was very little material that talked about Service Management. While there is a lot of overlap...

SAP Service Management is a combination of many different pieces in different modules. The first step in the process is the service notification. This book will walk you through the service notification and all of the different available pieces you can use to configure the notification. With complete...

Now, you might be wondering why someone would write yet another book on SAP. SAP Variant Configuration has been a topic near and dear to my heart for many years. While there are other books out there on the topic, I never felt like they addressed the details I've learned the hard way for nearly...