Mediation Skills and Strategies

A Practical Guide

Nonfiction, Reference & Language, Law, Arbitration, Negotiation, & Mediation, Social & Cultural Studies, Social Science
Cover of the book Mediation Skills and Strategies by Tony Whatling, Jessica Kingsley Publishers
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Author: Tony Whatling ISBN: 9780857006271
Publisher: Jessica Kingsley Publishers Publication: April 15, 2012
Imprint: Jessica Kingsley Publishers Language: English
Author: Tony Whatling
ISBN: 9780857006271
Publisher: Jessica Kingsley Publishers
Publication: April 15, 2012
Imprint: Jessica Kingsley Publishers
Language: English

Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work.

Tony Whatling draws on his extensive experience in the field of mediation to explain the range of skills and strategies that are commonly used, as well as why you would use different skills and when they are best employed. The author shows how, by adopting these techniques, a mediator can manage challenging conflicts. It features the use of questioning skills and how they can be used effectively, as well as how to deal with high emotion and negative responses.

This book is essential for anyone who wants to improve their mediation skills, whether as a trainee, novice or experienced professional.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work.

Tony Whatling draws on his extensive experience in the field of mediation to explain the range of skills and strategies that are commonly used, as well as why you would use different skills and when they are best employed. The author shows how, by adopting these techniques, a mediator can manage challenging conflicts. It features the use of questioning skills and how they can be used effectively, as well as how to deal with high emotion and negative responses.

This book is essential for anyone who wants to improve their mediation skills, whether as a trainee, novice or experienced professional.

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