Author: | Dianna Booher | ISBN: | 9781935124559 |
Publisher: | Booher Research Institute | Publication: | October 30, 2011 |
Imprint: | Language: | English |
Author: | Dianna Booher |
ISBN: | 9781935124559 |
Publisher: | Booher Research Institute |
Publication: | October 30, 2011 |
Imprint: | |
Language: | English |
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence!®.
1,254 Tips to improve your communication and interpersonal skills!
You will learn how to:
Establish credibility and show concern
Transition from criticizing to coaching
Listen to negotiate so that everybody feels like a winner
Give clear instructions
Give and receive usable feedback
Ask appropriate questions and answer questions appropriately to gain cooperation
Present ideas persuasively and communicate across gender and cultural lines
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence!®.
1,254 Tips to improve your communication and interpersonal skills!
You will learn how to:
Establish credibility and show concern
Transition from criticizing to coaching
Listen to negotiate so that everybody feels like a winner
Give clear instructions
Give and receive usable feedback
Ask appropriate questions and answer questions appropriately to gain cooperation
Present ideas persuasively and communicate across gender and cultural lines