Booher Research Institute: 33 books

Ever struggled to make your follow-up email to your sales appointment say something more meaningful than ""thank you for meeting""?     Have trouble getting a prospect to commit to more than, ""Email me some information on that, and I'll take a look""?...

From time to time, your friends, relatives, and business associates will need you to write character references, letters of recommendation, introductions to business colleagues, reference letters to college admission boards and committees, and nominations for awards. Writing that letter...

Superstar salespeople generate their own leads in addition to what the organization may send their way.  Learn the secrets of the stars with this handy reference! Discover ways to make your attendance at tradeshows and industry conferences pay off for you. Learn why you should ask others...

Have you ever tried to apologize to someone and realized that your apology made things worse? It happens. Apologies are difficult because you’re already dealing with a negative situation: The other person hears you from a negative state of mind. Your challenge with an apology letter then is to...

Have you ever been to a dinner party where someone drones on and on about every subject to show off his or her in-depth knowledge? Or have you heard someone using complex jargon to try to build rapport as an insider? How about the person who shows a lack of sensitivity about appropriate topics on...

Gifts, hospitality, help, encouragement on a big project, great service. All of these are special occasions for expressing gratitude to your friends, family, and colleagues at work. Don’t miss these opportunities to cement relationships by forgetting to say thank you. And if you’re going...

Why suffer though another monotonous meeting? Be known as someone who gets things done. Apply the basics of great meeting management and get results - or neglect them and waste everyone's time. Among other great techniques and meeting skills, you will learn to    ...

Are you saddened but unsure about how best to express you deep feelings in the face of sorrow or tragedy? In sympathy situations, friends and family have the greatest need to hear from you. Don’t leave them wondering about your lack of concern. When you can’t find the right words to...

All successful salespeople have to deal with them. It's part of doing business - handling the dreaded difficult buyer or blocker. To understand what makes them tick and to turn them around from foe to friend is essential if you want to earn a lucrative piece of the business they control. ...

Your work matters to God, and your attitude can make all the difference in how you view your job and your career. Give your personal best at work so that it reflects your goals, values, beliefs, and faith. As you strive for excellence, you'll influence others in your workplace. Dianna Booher uses...

Add the perfect touch to a project when you choose from this collection of more than 140 quotations and quips on communication, productivity, and related topics.     Spice up your speeches with just the right quotation from an expert in the field.     Motivate...

Live a life worthy of your own endorsement. Like the artist who signs his masterpiece, take ownership for your work, your home, and your relationships by giving them your personal best. Explore 19 power-packed chapters and set the stage for creating your own life-long masterpiece. Using the analogies...

Nothing captures the attention of a reader so much as money issues - their money or yours. Whether depositing, withdrawing, lending, or borrowing, you want to make sure you provide all the facts. In this eBook you will learn and become confident in all areas of Credit and Collection communication...

Your success as a manager or supervisor will increase tremendously if you can skillfully deliver negative feedback with tact and respect for others' dignity. Learn to offer constructive feedback while still keeping morale high on your team. The rules for management communications are changing...