Mcgraw Hill imprint: 4576 books

by Linda Richardson
Language: English
Release Date: November 2, 2008

Go from manager to coach--and motivate your staff to unprecedented success! Since the original publication of this classic guide, organizations have recognized that sales coaching is a sales manager's most important role. Now, author Linda Richardson has completely updated and revised Sales...
by Loretta Malandro
Language: English
Release Date: July 16, 2009

Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives. Leadership guru Dr. Loretta Malandro has developed...
by Andrew Bryant, Ana Lucia Kazan
Language: English
Release Date: August 23, 2012

Lead yourself to success—and others are sure to follow “For leaders looking for a plan of ‘Why, What, and How’ to become a better leader, the answer is between the covers of this book.” —Chester Elton, New York Times bestselling author of The Carrot Principle, The Orange Revolution,...

CRM at the Speed of Light, Fourth Edition

Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

by Paul Greenberg
Language: English
Release Date: October 1, 2008

Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's...
by Erik Peterson, Tim Riesterer
Language: English
Release Date: March 14, 2011

Win more deals with the perfect sales story! “Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are core to engaging in customer conversations that are focused on their outcomes and what they want to achieve.” —Karen...
by Tom Reilly
Language: English
Release Date: April 16, 2010

Your customers have come a long way since Value-Added Selling was published twenty-five years ago. More knowledgeable, proactive, and price conscious, they regularly scour the Internet for low prices and have come to expect much more for each dollar they spend. Now, Tom Reilly has updated his...
by James Young
Language: English
Release Date: February 11, 2003

A step-by-step technique for sparking breakthrough creativity in advertising--or any field Since its publication in 1965, A Technique for Producing Ideas has helped thousands of advertising copywriters smash through internal barriers to unleash their creativity. Professionals from poets and...
by Landy Chase, Kevin Knebl
Language: English
Release Date: July 29, 2011

Cold-calling is history—your future is in social media! The growth of LinkedIn, Twitter, and Facebook have revolutionized how business is done. Professionals of every type-including your prospective buyers-are migrating in droves to social media to find solutions. If you want their business,...
by Lon Safko
Language: English
Release Date: August 21, 2012

Turbocharge your marketing efforts with the powerful FUSE! strategy The Fusion Marketing Bible explains how to “fuse” marketing tools and tactics into a single, powerful strategy to tilt the competitive advantage to your favor. “As many marketers get attached to social media ‘tools,’...
by Jack Trout, Steve Rivkin
Language: English
Release Date: October 9, 2009

The book that completes Positioning . . . Thirty years ago, Jack Trout and Al Ries published their classic bestseller, Positioning: The Battle for Your Mind—a book that revolutionized the world of marketing. But times have changed. Competition is fiercer. Consumers are savvier. Communications...
by John DeVincentis, Neil Rackham
Language: English
Release Date: January 15, 1999

In today's markets, success no longer depends on communicating the value of products or services. It rests on the crucial ability to create value for customers. Sales forces need to retool current strategies by recognizing the customer's dominant power in today's economy and what that means for those...
by Tom Snyder, Kevin Kearns
Language: English
Release Date: December 7, 2007

From the creators of SPIN Selling®--a groundbreaking strategy for selling at a premium price every time. Do you frequently discount to win business? Do your customers ignore the differentiators you believe you bring to the marketplace? Does your brand seem to matter less to customers today? Great...
by Neil Rackham
Language: English
Release Date: January 1, 1989

An Arsenal of Shrewd Tactics and Winning Strategies to Make You a Major Account Sales Success Knowing how to get to the decision maker, deal with the competition, understand buyer psychology, and service the client--these are the keys to success when you need to nail down major accounts. Now,...
by Michael E. McGrath
Language: English
Release Date: November 2, 2000

One of the key determinants of success for today’s high-technology companies is product strategy—and this guide continues to be the only book on product strategy written specifically for the 21st century high-tech industry. More than 250 examples from technological leaders including IBM, Compaq,...
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