Robert C Ford: 5 books
Managing Hospitality Organizations
Achieving Excellence in the Guest Experience
Language: English
Release Date: November 30, 2018
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies...
HR at Your Service
Lessons from Benchmark Service Organizations
Language: English
Release Date: April 1, 2012
Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the...
The Story of Henry Ford
An American Dream Come True
Language: English
Release Date: March 13, 2015
FEW PEOPLE have had the transformative success as Henry Ford of Dearborn Michigan, USA.
While his life-story transformed the nation and the world, the effects on its author are less understood.
The purpose of this book is to explore his story as an additional study to Napoleon Hill's...
Texans on the Brink
Threatened and Endangered Animals
Language: English
Release Date: March 27, 2019
What good is a rattlesnake? What purpose do animals serve? All species play a vital role in their biological communities, and the removal of just one can have a noticeable and catastrophic ripple effect.
Yet social and political pressures frequently pit species conservation against economic...
Harvard Classics Volume 51
Lectures
Language: English
Release Date: September 3, 2017
Volume 51 contains a total of 60 lectures covering 12 topics: History Poetry Natural Science Philosophy Biography Prose Fiction Criticism and the Essay Education Political Science Drama Voyages and Travels Religion