The Truth About What Customers Want
Business & Finance, Marketing & Sales, Customer Service, Management & Leadership, Planning & Forecasting
| Author: | Michael R. Solomon | ISBN: | 9780132701204 |
| Publisher: | Pearson Education | Publication: | October 16, 2008 |
| Imprint: | FT Press | Language: | English |
| Author: | Michael R. Solomon |
| ISBN: | 9780132701204 |
| Publisher: | Pearson Education |
| Publication: | October 16, 2008 |
| Imprint: | FT Press |
| Language: | English |
Customers demystified! How you can move them to buy...buy more...and keep on buying!
- The truth about what customers really want, think, and feel
- The truth about keeping current customers happy–and loyal
- The truth about the newest trends and advances in consumer behavior
Simply the best thinking
THE TRUTH AND NOTHING BUT THE TRUTH
This book reveals 50 bite-size, easy-to-use techniques for finding and keeping highly profitable customers
“Michael Solomon’s The Truth About What Customers Want contains great insights into consumer behavior and is a must-have tool for anyone working in a consumer-driven field. His 50 truths take the guesswork out of marketing intelligence and give insight into navigating today’s technology-driven world.”
Tim Dunphy, Senior Marketing Manager, Consumer Insights, Black & Decker
Customers demystified! How you can move them to buy...buy more...and keep on buying!
- The truth about what customers really want, think, and feel
- The truth about keeping current customers happy–and loyal
- The truth about the newest trends and advances in consumer behavior
Simply the best thinking
THE TRUTH AND NOTHING BUT THE TRUTH
This book reveals 50 bite-size, easy-to-use techniques for finding and keeping highly profitable customers
“Michael Solomon’s The Truth About What Customers Want contains great insights into consumer behavior and is a must-have tool for anyone working in a consumer-driven field. His 50 truths take the guesswork out of marketing intelligence and give insight into navigating today’s technology-driven world.”
Tim Dunphy, Senior Marketing Manager, Consumer Insights, Black & Decker
