Six Key Communication Skills for Records and Information Managers

Business & Finance, Industries & Professions, Information Management, Management & Leadership, Management, Nonfiction, Reference & Language, Reference
Cover of the book Six Key Communication Skills for Records and Information Managers by Kenneth Laurence Neal, Elsevier Science
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Kenneth Laurence Neal ISBN: 9781780634630
Publisher: Elsevier Science Publication: September 6, 2014
Imprint: Chandos Publishing Language: English
Author: Kenneth Laurence Neal
ISBN: 9781780634630
Publisher: Elsevier Science
Publication: September 6, 2014
Imprint: Chandos Publishing
Language: English

Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicate a complex idea: how an effective program can help the organization be better prepared for litigation, and do it in a way that is persuasive in order to win records program support and budget. Six Key Communication Skills for Records and Information Managers explores those skills that enable records and information to have a better chance of advancing their programs and their careers. Following an introduction from the author, this book will focus on six key communication skills: be brief, be clear, be receptive, be strategic, be credible and be persuasive. Honing these skills will enable readers to more effectively obtain support for strategic programs, communicate more effectively with senior management, IT personnel and staff, and master key forms of business communication including written, verbal and formal presentations. The final chapter will highlight one of the most practical applications of applying the skills for records and information managers: the business case. Based on real events, the business cases spotlighted involve executives who persuaded organizations to adopt new programs. These case histories bring to life many of the six keys to effective communication.

  • addresses communication skills specifically for records and information managers while clarifying how these skills can also benefit professionals in any discipline
  • includes case history examples of how communications skills made a difference in business and/or personal success
  • focuses on written, verbal and presentation skills, where many books emphasize only one of these areas
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicate a complex idea: how an effective program can help the organization be better prepared for litigation, and do it in a way that is persuasive in order to win records program support and budget. Six Key Communication Skills for Records and Information Managers explores those skills that enable records and information to have a better chance of advancing their programs and their careers. Following an introduction from the author, this book will focus on six key communication skills: be brief, be clear, be receptive, be strategic, be credible and be persuasive. Honing these skills will enable readers to more effectively obtain support for strategic programs, communicate more effectively with senior management, IT personnel and staff, and master key forms of business communication including written, verbal and formal presentations. The final chapter will highlight one of the most practical applications of applying the skills for records and information managers: the business case. Based on real events, the business cases spotlighted involve executives who persuaded organizations to adopt new programs. These case histories bring to life many of the six keys to effective communication.

More books from Elsevier Science

Cover of the book The Ancient Human Occupation of Britain by Kenneth Laurence Neal
Cover of the book Nanobiomaterials in Dentistry by Kenneth Laurence Neal
Cover of the book Naturally Occurring Radioactive Materials in Construction by Kenneth Laurence Neal
Cover of the book Biometals in Neurodegenerative Diseases by Kenneth Laurence Neal
Cover of the book Signaling Pathways in Plants by Kenneth Laurence Neal
Cover of the book Profiles of Drug Substances, Excipients and Related Methodology by Kenneth Laurence Neal
Cover of the book Oxide Semiconductors by Kenneth Laurence Neal
Cover of the book Chromatin Regulation and Dynamics by Kenneth Laurence Neal
Cover of the book Nutraceutical and Functional Food Components by Kenneth Laurence Neal
Cover of the book Plant Transcription Factors by Kenneth Laurence Neal
Cover of the book Chromosome Techniques by Kenneth Laurence Neal
Cover of the book Semi-Active Suspension Control Design for Vehicles by Kenneth Laurence Neal
Cover of the book International Review of Cytology by Kenneth Laurence Neal
Cover of the book Medical and Scientific Publishing by Kenneth Laurence Neal
Cover of the book Structural Cross Sections by Kenneth Laurence Neal
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy