Selling by Not Selling
From $24 to a Turnover of $400 Million
Business & Finance, Industries & Professions
| Author: | Jim Penman | ISBN: | 9781483510200 |
| Publisher: | BookBaby | Publication: | October 7, 2013 |
| Imprint: | Language: | English |
| Author: | Jim Penman |
| ISBN: | 9781483510200 |
| Publisher: | BookBaby |
| Publication: | October 7, 2013 |
| Imprint: | |
| Language: | English |
This is the story of Jim’s Group, as told by its founder. An account of how a $24 business investment turned into one of the world’s largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. This is franchising as you’ve never seen it, with unique systems to protect and empower franchisees, and a passion for customer service that has reduced customer complaints to a fraction of their former level. It is also an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes.
This is the story of Jim’s Group, as told by its founder. An account of how a $24 business investment turned into one of the world’s largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. This is franchising as you’ve never seen it, with unique systems to protect and empower franchisees, and a passion for customer service that has reduced customer complaints to a fraction of their former level. It is also an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes.
