Resolving Conflicts at Work

Ten Strategies for Everyone on the Job

Business & Finance, Management & Leadership
Cover of the book Resolving Conflicts at Work by Kenneth Cloke, Joan Goldsmith, Wiley
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Author: Kenneth Cloke, Joan Goldsmith ISBN: 9781118010822
Publisher: Wiley Publication: April 8, 2011
Imprint: Jossey-Bass Language: English
Author: Kenneth Cloke, Joan Goldsmith
ISBN: 9781118010822
Publisher: Wiley
Publication: April 8, 2011
Imprint: Jossey-Bass
Language: English

The classic text on resolving workplace conflicts, fully revised and updated

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book

  • Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace
  • Presents new chapters on leadership and transformational conflict coaching, and organizational systems design

This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

The classic text on resolving workplace conflicts, fully revised and updated

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book

This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

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