Author: | Dr. Corinne Karuppan, PhD, CPIM, Michael Waldrum, MD, MSc, MBA, Dr. Nancy Dunlap, MD, Ph.D., MBA | ISBN: | 9780826126535 |
Publisher: | Springer Publishing Company | Publication: | June 14, 2016 |
Imprint: | Springer Publishing Company | Language: | English |
Author: | Dr. Corinne Karuppan, PhD, CPIM, Michael Waldrum, MD, MSc, MBA, Dr. Nancy Dunlap, MD, Ph.D., MBA |
ISBN: | 9780826126535 |
Publisher: | Springer Publishing Company |
Publication: | June 14, 2016 |
Imprint: | Springer Publishing Company |
Language: | English |
Describes how to build a competitive edge by developing superior operations
This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically.
Describes how to build a competitive edge by developing superior operations
This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically.