Introduction to Patient Experience

Business & Finance, Management & Leadership, Planning & Forecasting
Cover of the book Introduction to Patient Experience by Agata Piekut, Agata Piekut
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Agata Piekut ISBN: 9781370205837
Publisher: Agata Piekut Publication: March 7, 2017
Imprint: Smashwords Edition Language: English
Author: Agata Piekut
ISBN: 9781370205837
Publisher: Agata Piekut
Publication: March 7, 2017
Imprint: Smashwords Edition
Language: English

Digital transformation in healthcare is going mainstream, promising higher quality of care at a lower cost for all. And right on time, as only two years ago World Health Organization calculated the cost of not taking action to address the spread of noncommunicable diseases - 7 trillion dollars in 20 years.
Telemedicine allows for a cheaper infrastructure of medical consultations, connected hardware means remote monitoring 24/7 and big data helps researchers find patterns in the spread of diseases and better target preventive activities.

But the biggest change happened in relation to the model of patient relations. The biggest transformation in medicine since Stone Age is happening right now. The model of patient relations has changed irreversibly as the digital transformation of healthcare turned patients from passive beneficiaries into active decision makers. Internet brought with it the emancipation of patients who gained a much wider access to information, which led to the raise in decisiveness. Companies in healthcare are no longer primarily in B2B communication with other medical entities and public administration, but in B2C for the first time having to work this hard to gain their trust.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

Digital transformation in healthcare is going mainstream, promising higher quality of care at a lower cost for all. And right on time, as only two years ago World Health Organization calculated the cost of not taking action to address the spread of noncommunicable diseases - 7 trillion dollars in 20 years.
Telemedicine allows for a cheaper infrastructure of medical consultations, connected hardware means remote monitoring 24/7 and big data helps researchers find patterns in the spread of diseases and better target preventive activities.

But the biggest change happened in relation to the model of patient relations. The biggest transformation in medicine since Stone Age is happening right now. The model of patient relations has changed irreversibly as the digital transformation of healthcare turned patients from passive beneficiaries into active decision makers. Internet brought with it the emancipation of patients who gained a much wider access to information, which led to the raise in decisiveness. Companies in healthcare are no longer primarily in B2B communication with other medical entities and public administration, but in B2C for the first time having to work this hard to gain their trust.

More books from Planning & Forecasting

Cover of the book The Delta Model by Agata Piekut
Cover of the book Learning and Innovation in Hybrid Organizations by Agata Piekut
Cover of the book Bhutan Transport 2040 Integrated Strategic Vision by Agata Piekut
Cover of the book How Finance Works by Agata Piekut
Cover of the book How to Drive Your Competition Crazy by Agata Piekut
Cover of the book Building a Digital Repository Program with Limited Resources by Agata Piekut
Cover of the book Geography, Location, and Strategy by Agata Piekut
Cover of the book The Team Success Handbook by Agata Piekut
Cover of the book E-Services Adoption by Agata Piekut
Cover of the book Adjudicating Employment Rights by Agata Piekut
Cover of the book Building Influence in the Workplace by Agata Piekut
Cover of the book 21st Century Management by Agata Piekut
Cover of the book Stragility by Agata Piekut
Cover of the book Women Who Succeed by Agata Piekut
Cover of the book Strategic Management and Public Service Performance by Agata Piekut
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy