Author: | Helen Margetts | ISBN: | 9781134686452 |
Publisher: | Taylor and Francis | Publication: | October 12, 2012 |
Imprint: | Routledge | Language: | English |
Author: | Helen Margetts |
ISBN: | 9781134686452 |
Publisher: | Taylor and Francis |
Publication: | October 12, 2012 |
Imprint: | Routledge |
Language: | English |
This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are:
* the Inland Revenue Service and Social Security Administration in the US
* the Inland Revenue and Benefits Agency in the UK
This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are:
* the Inland Revenue Service and Social Security Administration in the US
* the Inland Revenue and Benefits Agency in the UK