To earn and maintain your customers confidence, you have to do more than deliver a satisfactory product on time. You need a deep understanding of their needs and a clear commitment to their success. Here, in this brief eBook, New York Times bestselling author Fred Wiersema explains how to make that happen.
To earn and maintain your customers confidence, you have to do more than deliver a satisfactory product on time. You need a deep understanding of their needs and a clear commitment to their success. Here, in this brief eBook, New York Times bestselling author Fred Wiersema explains how to make that happen.