Hospitality Management Series: The Quest for Remarkable Service
Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
| Author: | Ed Rehkopf | ISBN: | 9781476264370 |
| Publisher: | Ed Rehkopf | Publication: | May 13, 2012 |
| Imprint: | Smashwords Edition | Language: | English |
| Author: | Ed Rehkopf |
| ISBN: | 9781476264370 |
| Publisher: | Ed Rehkopf |
| Publication: | May 13, 2012 |
| Imprint: | Smashwords Edition |
| Language: | English |
A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.
A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.
