Dealing with Difficult People (Collins Business Secrets)
Business & Finance, Business Reference, Business Communication, Human Resources & Personnel Management
| Author: | David Brown | ISBN: | 9780007360390 |
| Publisher: | HarperCollins Publishers | Publication: | May 27, 2010 |
| Imprint: | HarperCollins Business | Language: | English |
| Author: | David Brown |
| ISBN: | 9780007360390 |
| Publisher: | HarperCollins Publishers |
| Publication: | May 27, 2010 |
| Imprint: | HarperCollins Business |
| Language: | English |
The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like
The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like
