Criticism: How to give it, how to receive it

The language of negative power, how to give critical messages without criticising, and more....

This is a difficult of all communication tasks for many people. It is evidenced by the number of times we avoid confrontation. A kind of non-communication takes place. When critical issues are avoided, they don’t go away, they just go underground and then raise their heads in all sorts of ugly fashions. This will be addressed in a subsequent section about handling conflicts.Our objective here is to learn how to give critical messages and receive them from others.