From Products to Customers to the Human Spirit
by
Philip Kotler, Hermawan Kartajaya, Iwan Setiawan
Language: English
Release Date: March 30, 2010
Understand the next level of marketing
The new model for marketing-Marketing 3.0-treats customers not as mere consumers but as the complex, multi-dimensional human beings that they are. Customers, in turn, are choosing companies and products that satisfy deeper needs for participation, creativity,...