Mcgraw Hill: 5261 books

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict...

People can learn how to lead. This was the position John H. Zenger and Joseph R. Folkman took when they wrote their now-classic leadership book The Extraordinary Leader—and it’s a fact they reinforce in this new, completely updated edition of their bestseller. When it was first published,...

Maximize Microsoft SharePoint 2013 Written by a former member of the SharePoint development team, How to Do Everything: Microsoft SharePoint 2013 shows you how to get the most out of the latest release of this dynamic business collaboration platform. You’ll learn to set up SharePoint sites and use...

"Filled with tips ... The author’s tone is supportive and she does not argue that introverts should become live wires." --The New York Times "Best Books 2009" --Publishers Weekly "Whatever's behind your reluctance to speak out for yourself, [Self-Promotion...

"The Product Manager’s Desk Reference is outstanding in covering the breadth of the tasks and thought processes involved in product and innovation management." -George Castellion, SSC Associates “Every product manager will greatly benefit from having this reference manual in their...

Learn one of the most life-changing messages in the world from one of its most dynamic speakers. Bryan Dodge’s message is spreading from coast to coast--and transforming lives day by day. With 600,000 radio listeners at Dallas’ WBAP--and hundreds of speaking engagements each year, Dodge...

The best fully integrated study system available for the PMP exam Fully updated for the current PMI® Project Management Body of Knowledge (PMBOK®) and the latest release of the Project Management Professional exam, PMP® Project Management Professional Study Guide, Fourth Edition covers what...

Don't Just Present. Persuade, Inspire, and Perform! Powerhouse presentations that engage and move your audience Imagine if every presentation received rapt attention and buy-in from the audience. Start getting these results with Own the Room, featuring the renowned Eloqui Method-innovative...

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'T MISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept sales calls? What is the best way to present the value of your offering? How do you handle price objections? Answer: You need to...

The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the...

Go from manager to coach--and motivate your staff to unprecedented success! Since the original publication of this classic guide, organizations have recognized that sales coaching is a sales manager's most important role. Now, author Linda Richardson has completely updated and revised Sales...

Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives. Leadership guru Dr. Loretta Malandro has developed...

Lead yourself to success—and others are sure to follow “For leaders looking for a plan of ‘Why, What, and How’ to become a better leader, the answer is between the covers of this book.” —Chester Elton, New York Times bestselling author of The Carrot Principle, The Orange Revolution,...

Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's...