Kogan Page: 769 books

In an increasingly volatile and complex world, it is crucial that organizations optimize leadership development so that employees in leadership positions have the right skills to operate successfully. Accelerated Leadership Development shows how HR and Learning and Development (L&D) professionals...

Implementing Key Account Management is a highly practical handbook that guides readers through the realities of rolling out a functional key account management programme. The book offers an integrated framework for key account management (KAM) that businesses can use to design or further develop strategic...

Learn to Drive is one of the most well established guides to preparing for and undergoing a driving test. This new edition contains everything that prospective students need to know - with both the theory and practical tests covered in this one volume. In full colour throughout, and with a wealth...

The Daily Telegraph Tax Guide is the UK's bestselling tax handbook, containing everything you need to know about completing a self-assessment tax return for 2018/19. It includes: · Key changes from the Budget and Spring Statements · Dealing effectively with HM Revenue & Customs · Worked illustrations...

In an age where organisations handle significant volumes of data on a daily basis, it is vital that effective information management systems are put in place to manage them and use them to their full potential. Managing Information and Statistics provides the information needed for a sound understanding...

Learn to Drive in 10 Easy Stages is one of the most well-established guides to preparing for and undergoing a driving test in the UK. This new edition contains everything that prospective students need to know - with both the theory and practical tests covered in this one volume. In full colour throughout,...

Communicate in a professional manner in any situation. Whether you're making a sales pitch or addressing a large audience, there are ways to get your message across clearly and effectively every time. Using everyday language, Alan Barker shows how to achieve verbal, vocal and visual success in seven...

In this new book, 30 successful entrepreneurs explain how they turned their dreams into reality. They tell how they decided what to do, how they got started, how they found the money they needed, and how they went about it. But they also reveal how they had doubts, made mistakes, and encountered frustrations...

Clear and distinctive written communications help project a favorable personal and corporate personality. Effective Business Writing will help readers formulate a systematic approach to writing that makes it easier and quicker to get the right words down, avoiding the dangers of bland and formulaic approaches....

Working with difficult people is always a challenge, but it's possible to defuse tense situations through an understanding of aggressive behavior. Roy Lilley provides practical ways to recognize the different types of difficult people, resolve disputes and handle complaints. This easy-to-follow book...

In Britain a single authority, the Financial Services Authority (FSA), created by an Act of Parliament in 2000, acts as the country's regulator for insurance, investment business and banking. By contrast, in the USA each state effects its own financial and insurance regulatory framework. But Federal...

Anyone involved in business will, at some point, need to prepare a business plan--whether it is to raise financing, sell a business, or develop a specific project. Brian Finch covers all the issues in producing a plan--from profiling competitors and forecasting market development, to providing clear...

Every year thousands of hopeful entrepreneurs decide to take the plunge. Many fail, but many go on to achieve great success and huge profits. Why is it that some race ahead to glory while others fall at the first hurdle? In How I Made It, 40 successful British entrepreneurs explain how they managed to...

Starting a business is one of the most exciting and fulfilling things one can do - and it can make the entrepreneur extremely rich. Unfortunately it can also be very unpredictable, and statistically it is far more likely to end in failure than success. So how does one shift the odds in their favor? The...