Kogan Page: 769 books
Wellbeing at Work
How to Design, Implement and Evaluate an Effective Strategy
Language: English
Release Date: April 3, 2019
Stress at work is rising year on year, long hours are becoming the norm and presenteeism is increasing across all industries. This is not only having a detrimental effect on employee health, happiness and productivity, but is also impacting the bottom line. HR professionals are uniquely placed to...
Running Your Own Boarding Kennels
The Complete Guide to Kennel and Cattery Management
Language: English
Release Date: July 3, 2008
With an increasing demand for quality kennel accommodation for dogs and cats, a good boarding kennel is a sound investment and can provide a healthy income if run efficiently. Running your own Boarding Kennels, the only guide of its kind available, is essential reading for anyone who is considering...
Customer Experience Branding
Driving Engagement Through Surprise and Innovation
Language: English
Release Date: September 3, 2016
The individual consumer now wields more power than ever before, with increased exposure to global cultures and media. This means that customer perception is now critically important and as such must occupy the heart of any brand. This provides a wealth of opportunities to work with and adapt to customers'...
Ultimate Aptitude Tests
Over 1000 Practice Questions for Abstract Visual, Numerical, Verbal, Physical, Spatial and Systems Tests
Language: English
Release Date: July 3, 2018
Do you need to prepare for an aptitude test for an interview or selection process? Do you want to practise and improve your scores? Ultimate Aptitude Tests, now in its fourth edition and part of the best-selling Ultimate series, is the largest and most comprehensive book of its kind, boasting over...
Developing Employability and Enterprise
Coaching Strategies for Success in the Workplace
Language: English
Release Date: October 3, 2016
Developing Employability and Enterprise shows how to help others develop the behaviours and attributes needed to thrive in the modern workplace. It offers coaches, career advisors and educators a complete guide to what employability looks like in the 21st century, both for new entrants to the world...
Optimizing Digital Strategy
How to Make Informed, Tactical Decisions that Deliver Growth
Language: English
Release Date: December 3, 2018
Optimizing Digital Strategy explores the choices facing organizations in the rapidly changing world of technology-enabled business. From performance marketing through to personalization, on-demand retailing and AI, this book maps out commercial and customer-focused challenges and explains how leaders...
Creating Authentic Organizations
Bringing Meaning and Engagement Back to Work
Language: English
Release Date: October 3, 2014
Our identity is often bound up what we do at work. The work we do goes some way to describing who we are, what we stand for and it reveals, in one dimension at least, a tangible and valued contribution that we make to the world. Authenticity in organizations matters more than ever.
In today's...
by David Lowe, Clive Pidgeon
Language: English
Release Date: February 3, 2019
Language: English
Release Date: February 3, 2019
Now in its 49th edition, Lowe's Transport Manager's and Operator's Handbook 2019 is the most comprehensive guide available to the operational rules and guidelines governing the UK, Ireland and the EU's road transport operators. This best-selling, exclusive handbook is an essential reference and explores...
Retail and Digital Banking
Principles and Practice
Language: English
Release Date: October 3, 2018
Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors...
Urban Logistics
Management, Policy and Innovation in a Rapidly Changing Environment
Language: English
Release Date: December 3, 2018
Approximately 80 per cent of European and American citizens live in an urban environment. Due to their large populations and extensive commercial establishments, urban areas require large quantities of goods and services for commercial and domestic use. This results in increasing levels of demand...
Warehousing and Transportation Logistics
Systems, Planning, Application and Cost Effectiveness
Language: English
Release Date: April 3, 2018
***Warehousing and Transportation Logistics***offers an overview of transport, warehousing and assembly logistics, including order picking, packaging, handling and management. The key focus is on the management techniques in transport and warehousing and the logistics-focused perspective runs throughout...
How to Organize Yourself
Simple Ways to Take Control, Save Time and Work More Efficiently
Language: English
Release Date: July 3, 2019
***How to Organize Yourself***will help you to dramatically improve the way you work. With great tips on how to determine your goals, prioritize your tasks and manage your time, it also includes practical advice on how to: focus on the things that produce results; overcome distractions; build positive...
Strategic Reward and Recognition
Improving Employee Performance Through Non-monetary Incentives
Language: English
Release Date: June 3, 2015
Non-monetary incentives and recognition programmes are an area of employee motivation that is often overlooked. Yet, as Fisher's book reveals, a strategic focus on non-cash rewards can generate significant return on investment in terms of employee engagement, performance improvement and financial...
The Lean Supply Chain
Managing the Challenge at Tesco
Language: English
Release Date: December 3, 2018
Over the last two decades Tesco has emerged as a dominant player in the UK market and a leading global retailer. The Lean Supply Chain: 2nd Edition explores how Tesco, over the last 20 years or so, has built its business around supply chain excellence. As a mega-retailer, Tesco has learnt to create...