Joyce M C Nyabongo: 3 books
Customer Care Do's and Don'ts...Stories that Engage the Heart
Customer Care Series, #1
Language: English
Release Date: December 5, 2016
Customer Care Do’s and Don’ts…..Stories that Engage the Heart…Volume 1
Excellent customer relationships are the back-bone of any business. That notwithstanding, many well-meaning professionals end up irritating customers, and ruining an otherwise potential service experience. Therefore...
by Joyce M C Nyabongo
Language: English
Release Date: November 6, 2016
Language: English
Release Date: November 6, 2016
Unforgiveness is a condition that plagues many people. Yet failing to forgive carries several consequences, some of which may be fatal or irreversible. This book will help you to understand the concept of ‘forgiveness’ in a light but effective manner and give you an aspiration to pardon offenders;...
Customer Care Do's and Don'ts...Stories that Engage the Heart.. Volume 2
Customer Care Series, #2
Language: English
Release Date: December 9, 2016
Excellent customer relationships are the back-bone of any business. That notwithstanding, many well-meaning professionals end up irritating customers, and ruining an otherwise potential service experience. Therefore it is imperative that employees acquire tips for improving services. On that background,...