by
Barry Jackson
Language: English
Release Date: October 27, 2011
How to avoid square wheel management! Political correctness, scourge of our age, is thriving in the world of business leadership. Who is not committed to excellent customer service? Who's not committed to S.M.A.R.T. goals? Well, customers expect you to make and keep S.M.A.R.T. promises. I'll get back...