:All You Need to Get it Right First Time
by
Bryn Owen
Language: English
Release Date: November 30, 2011
The need for quality has never been greater. Advertising, corporate image, mission statements and league tables all place emphasis on quality. But there are numerous different approaches to quality, and many gurus show the way. Total Quality Management, SPC, QED, Zero Defects, Right First Theme, Katzen...