How Brands Create Strong, Intimate Relationships with Consumers
by
Tim Halloran
Language: English
Release Date: December 31, 2013
A young woman tells a focus group that Diet Coke is like her boyfriend. A twenty-something tattoos the logo of Turner Classic Movies onto his skin. These consumers aren’t just using these brands. They are engaging in a rich, complex, ever-changing relationship, and they’ll stay loyal, resisting...