Scott Mckain: 3 books

Book cover of 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience
by Scott McKain
Language: English
Release Date: May 23, 2014

Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who...
Book cover of ICONIC

ICONIC

How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction

by Scott McKain
Language: English
Release Date: October 9, 2018

Named by Forbes Inc. as one of the Top Ten business books of 2018. Scott McKain, award-winning speaker and author, explains how to move beyond being distinctive and to take your brand and business to the next level, to become iconic by knowing your customer and audience and providing the Ultimate...
Book cover of Create Distinction

Create Distinction

What to Do When "Great" Isn't Good Enough to Grow Your Business

by Scott McKain
Language: English
Release Date: March 5, 2013

Have you taken your business from good to great, only to find that “great” still isn’t cutting it? Are you making all the right moves in your career and still not receiving the recognition you have earned? Why do companies like Apple get all the attention, when you have difficulty getting anyone...
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy