Ronald R Johnson: 6 books

A professor accepts a job in a customer service call center and embarks on a spiritual journey...Do you find it hard to get good service when you call an 800 number? Written with humor and honesty, this book explains what's happening on the other end of the line. But it also offers solutions....

In his “Small World” experiment, Stanley Milgram concluded that any two people, chosen at random, are connected by a chain of acquaintances with no more than five or six links.This is a story about one such chain.A journalist and a reclusive professor have ten days to find someone named Basil...

An update to Financial and Managerial Accounting for School Administrators: Superintendents, School Business Administrators and Principals, this book and CD includes current best practices, GASB pronouncements, and web-based applications. It also provides school administrators with important accounting...

Understand your back pain in a whole new way and break the cycle forever. Back pain is a serious problem, disabling over 5 million Americans and costing society $20 to $50 billion annually. Until recently both doctors and patients have misunderstood its true causes and have unwittingly fostered...

Sugarcane is the source of over three quarters of the world’s sugar, and is grown widely in the tropics and sub-tropics. Despite rising demand, average yields have not increased significantly, partly because of continued vulnerability to pests and diseases. In addition, cultivation has been seen...

Gain the essential pathology understanding you need to produce quality radiographic images! Covering the disease processes most frequently diagnosed with medical imaging, Comprehensive Radiographic Pathology, 6th Edition is the perfect pathology resource for acquiring a better understanding of the...