Robert A Cropf: 3 books

This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen...

American Public Administration has been the go-to introductory textbook for Public Administration courses with a focus on civil society for the last decade. Now in an extensively revised and updated second edition, authors Cropf and Wagner weave the most recent and compelling research throughout every...

This book is designed to serve either as a companion to current introductory public administration textbooks or as a stand-alone casebook. It presents several case studies around several main themes or topics of public administration, including leadership, budgeting, ethics, and decision making.