Paul Dorrian: 1 book
Dancing with the Customer
101 Lessons Towards Service Supremacy
Language: English
Release Date: June 27, 2011
We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning....
