Naomi Creutzfeldt: 2 books
Ombudsmen and ADR
A Comparative Study of Informal Justice in Europe
Language: English
Release Date: May 2, 2018
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current...
by Iris Benöhr, Professor Christopher Hodges, Dr Naomi Creutzfeldt
Language: English
Release Date: May 10, 2012
Language: English
Release Date: May 10, 2012
This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland,...