Learning from Local Success Stories in Service Delivery in the Middle East and North Africa
by
Hana Brixi, Ellen Lust, Michael Woolcock
Language: English
Release Date: May 29, 2015
This report examines the role of incentives, trust, and engagement as critical determinants of service delivery performance in MENA countries. Focusing on education and health, the report illustrates how the weak external and internal accountability undermines policy implementation and service delivery...