How to Use Social Media to Tap the Collective Genius of Your Customers and Employees
by
Anthony J. Bradley, Mark P. McDonald
Language: English
Release Date: September 27, 2011
As a leader, it's your job to extract maximum talent, energy, knowledge, and innovation from your customers and employees. But how?
In The Social Organization, two of Gartner's lead analysts strongly advocate exploiting social technology. The authors share insights from their study of successes...