Processes, Functions, and Competency
by
Debra L. Worthington, Margaret E. Fitch-Hauser
Language: English
Release Date: January 9, 2018
Listening: Processes, Functions, and Competency, Second Edition explores the role of listening as an essential element in human communication. The book addresses listening as a cognitive process, as a social function, and as a critical professional competency. Blending theory with practical application,...