M Punniyamoorthy: 2 books

This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally...

Resource Allocation (RA) involves the distribution and utilization of available resources in the system. Because resource availability is usually scarce and expensive, it becomes important to find optimal solutions to such problems. Thus RA problems represent an important class of problems faced by...