Liz Gallacher: 4 books
by Liz Gallacher, Helen Morris
Language: English
Release Date: August 15, 2012
Language: English
Release Date: August 15, 2012
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus
The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes...
ITIL Intermediate Certification Companion Study Guide
Intermediate ITIL Service Lifecycle Exams
Language: English
Release Date: March 15, 2016
Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams
ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service...
by Helen Morris, Liz Gallacher
Language: English
Release Date: January 25, 2019
Language: English
Release Date: January 25, 2019
Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety...
ITIL Intermediate Certification Companion Study Guide
Intermediate ITIL Service Capability Exams
Language: English
Release Date: August 4, 2017
The expert-led, full-coverage supporting guide for all four ITIL exams
ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything...