The Magic Words That Guarantee Better, More Effective Communication
by
John Boswell
Language: English
Release Date: August 31, 2010
A snappy book of simple conversational swaps that reveals how to talk so everyone will listen
Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off—literally— the listener, transforming what should be an exchange of information, feelings,...